Thanks for all the kind words guys. I don`t have confirmation yet, but i think it`s as good as a total loss , worse than that i cant look up or when i`m lying down cannot lift up my head and looking left is a total pain and its quite important for mE as i`m a coach driver. I just want my baby back (u) Be reassured that i will not be accepting anything less than what i payed for the car the muppets at norwich union had better get their ass in gear i`m claiming for everything.