ebay advice needed

[acf8181 0]

have had a small problem when selling a headlamp on ebay.

basically i the headlamp arrived at its destination as broken. i had paid for postal insurance, but having spoken to their customer services they say glass is covered (nice of them not to tell me that in advance - apparantly its in a booklet at the PO)

anyway, so the chances of claiming for the item are going to be slim.

i did put a disclaimer in my ad, but not sure whats gonna happen. i can't afford to refund the other person, and don't want this to get messy.

what would you do?

heres the ad - http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&category=9889&item=4506311207

[Eat this 2]

personally id go at least halves with him and give the postal company loads of shit to get somethin back

[binliner 0]

if they paid the optional postage insurance then it looks like it's down to you tbh... you'll then have to take it up with the post office but I doubt you'll get far.

If it was me Id refund the money when they return the broken item to you

[binliner 0]

or put another way if you'd bought it and it arrived broken having paid the insurance what would you expect from the seller?

[DundeeDub 0]

i had a set of headlights sent ot me once and one was broken when i got them, the insurance worked that time

[RALA 0]

If they paid for postal Insurance then it is your resposibility.. Bit of a shitter.. I would so kick of at the post office though. They should tell you what it doesn't include..

[DundeeDub 0]

i sent my lights back to some free post address at the post office and then they re-funded the seller. i got the seller to get the ball rolling at there end, this may be how it worked