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ChrisKnottIns

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Everything posted by ChrisKnottIns

  1. ChrisKnottIns
    Hi Please don't forget to ring us if your insurance is due in February - 0800 917 2274 or 01580 752961. Things are back to normal here after the snow! Sorry for any disruption though we are moving to a town in March where half the staff live anyway so we shouldn't encounter the difficulties we had getting into here earlier this month!
  2. ChrisKnottIns
    Hi As with most people, we have been affected by the snow but most of our staff are in now though it took some time. We are due more snow in our location in the next few days but as half our staff are fairly local anyway, this shouldn't be a problem. I'll let you know however if there are any significant changes re staffing! UPDATE - JUST BEEN TOLD WE ARE SHUTTING AT 3.30PM TODAY - WEDNESDAY 6TH JANUARY!
  3. ChrisKnottIns
    Thanks for the message. Regarding the quote, could I ask you to either use the email quote facility found on this forum or ring the office please on 0800 917 2274 or 01580 752961 if calling from a mobile – Mon-Fri 9am till 5pm, Sat 9am till noon. It’s just that I don’t actually do the quotes, as I spend a lot of my time travelling the country on business and work from home also. We have a specialist team who should be able to help you based on the details you’ve stated. Also, please don't forget the car breakdown cover at £54.50 for full UK cover – please see http://www.ckinsuranc
  4. ChrisKnottIns
    Hi The phones were quite busy today due to it being the first day back at work for many people so if you couldn't get through then things should be a tad quieter tomorrow! If your car insurance or breakdown renewal is due in January, then please feel free to ring us on 0800 917 2274 or 01580 752961. Please ensure you quote the club name and reference number found in my signature!
  5. ChrisKnottIns
    Hi Just to let you know I'm taking a (well-earned?!) rest over Christmas! From today, I am only in on 23/12 but then off till 4/1/10 so won't be able to answer insurance-related questions on here till then. Of course, the office will still be open each day except the 'Bank Holidays', Christmas Eve, New Years Eve, Saturday afternoons & Sundays – 0800 917 2274 or 01580 752961 if ringing by mobile. The claims department is manned 24 hours a day and the claims helpline number can be found on your Certificate of Insurance & policy booklet. Have a good Christmas and a peaceful New Year.
  6. ChrisKnottIns
    Please don't forget to ring us for a quote if your car insurance is due within the next 21 days. You may have waited all year and now is the time! Don't forget to mention that you were recommended by this forum. Our number is 0800 917 2274 or if ringing by mobile, 01580 752961. Just to let you know also that apart from the usual Bank Holiday closures, we will be shut on Christmas Eve & New Year's Eve. Normal opening hours are – Monday-Friday 9am-5pm Saturday 9am-noon (skeleton staff) (There is a 24 hour claims helpline)
  7. ChrisKnottIns
    Explanation of phone system changes to improve call handling. Just to let you know that we’ll shortly be improving our phone system so that you’ll find out sooner if all our operators are busy. This rarely happens now as we've added more staff but this is for the odd occasions when it may do. At the moment, if the whole quoting team is engaged, customers get through to a receptionist who takes down a phone number and we call the customer back. The downside is that, when we ring back, it’s either not convenient for them to talk or we get voicemail. So to improve things and increase your c
  8. ChrisKnottIns
    We have just announced plans to move to much larger premises from 1st March 2010. Existing customers will be notified in due course but this is all due to the success of our insurance scheme as we look to expand. This year we took on 50% more staff in our New Business team just to cope with demand and as more people hear about the scheme and contact us, we will look to continue to increase our numbers so as to maintain the positive feedback we receive. We have already hit November's target with a week still to go so again thank you to those who have rung us for a quote. I'd ask that anyone com
  9. ChrisKnottIns
    It covers the specific car.
  10. ChrisKnottIns
    European cover is £13 extra.
  11. ChrisKnottIns
    It's underwritten by Brit Insurance Ltd & administered by Silver Knight but they use local recovery agents.
  12. ChrisKnottIns
    We’re pleased to announce the launch of Chris Knott Breakdown Cover to our car club/forum partners. This high-quality, reliable cover is a fraction of the cost of RAC or AA cover and offers more benefits. The price for full UK breakdown cover is £54.50 and major benefits include: • Mechanical breakdown cover • Recovery home or original destination if repairs cannot be carried out at roadside • Accident or vandalism cover • Fire, theft or attempted theft cover • Flat battery, loss or breakage of keys cover • Lack of fuel cover • Accidental damage to tyres cover including
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  16. ChrisKnottIns
    After recording our 3rd best month ever in July, we have done it again in October - our 3rd best month ever! So thank you to everyone who has rung. We've also now provided the option of emailing your quote details to us if you can't contact us by phone & the thread for that is found in an insurance section or my original post offering the scheme. We are already way ahead in November based on previous years so I would encourage you to ring us (or email using the special template form only) when your car insurance renewal is due. It really is a good time to ring us!
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  18. ChrisKnottIns
    Ah that's why he doesn't qualify! People must be 25+ with us to insure a VR6.
  19. ChrisKnottIns
    Yes, fine. Please call us when it's due.
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  22. ChrisKnottIns
    Basically, the insurers have told us they have stated that, as a gentleman’s agreement, NI brokers can't insure GB customers and GB brokers can't insure NI customers! Just fair play, I suppose! Simple as that!
  23. ChrisKnottIns
    Hi If we quoted you £1800+ then I can assure you that you didn't meet the criteria necessary to qualify for the scheme! If you wish to pm me brief details, I can tell you why.
  24. ChrisKnottIns
    Hi Just to let you know the new Insurance Scheme is now up & running. For details, please see http://www.vr6oc.com/e107_plugins/forum/forum_viewtopic.php?324173
  25. ChrisKnottIns
    Hi to all! This forum have been in discussion with ourselves about an insurance scheme for registered users on here. We are glad to say that we have signed the deal so I'd just like to introduce myself & our company! Chris Knott Insurance - http://www.chrisknott.co.uk - have been involved with car clubs for over 20 years so hopefully we'll understand your needs & requirements! The scheme is for both standard and modified cars with cosmetic changes and bhp increases by no more than 50bhp. It starts for ages 25 and over for Comprehensive cover and 19+ for TPFT cover, and you must have
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