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ChrisKnottIns

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Posts posted by ChrisKnottIns

  1. Hi

    As with most people, we have been affected by the snow but most of our staff are in now though it took some time. We are due more snow in our location in the next few days but as half our staff are fairly local anyway, this shouldn't be a problem.

    I'll let you know however if there are any significant changes re staffing!

    UPDATE - JUST BEEN TOLD WE ARE SHUTTING AT 3.30PM TODAY - WEDNESDAY 6TH JANUARY!

  2. Thanks for the message.

    Regarding the quote, could I ask you to either use the email quote facility found on this forum or ring the office please on 0800 917 2274 or 01580 752961 if calling from a mobile – Mon-Fri 9am till 5pm, Sat 9am till noon.

    It’s just that I don’t actually do the quotes, as I spend a lot of my time travelling the country on business and work from home also.

    We have a specialist team who should be able to help you based on the details you’ve stated.

    Also, please don't forget the car breakdown cover at £54.50 for full UK cover – please see http://www.ckinsurance.co.uk/docs/ChrisKnottBreakdown.pdf

    Thanks.

  3. Hi

    Just to let you know I'm taking a (well-earned?!) rest over Christmas!

    From today, I am only in on 23/12 but then off till 4/1/10 so won't be able to answer insurance-related questions on here till then.

    Of course, the office will still be open each day except the 'Bank Holidays', Christmas Eve, New Years Eve, Saturday afternoons & Sundays – 0800 917 2274 or 01580 752961 if ringing by mobile.

    The claims department is manned 24 hours a day and the claims helpline number can be found on your Certificate of Insurance & policy booklet.

    Have a good Christmas and a peaceful New Year.

  4. Please don't forget to ring us for a quote if your car insurance is due within the next 21 days.

    You may have waited all year and now is the time!

    Don't forget to mention that you were recommended by this forum.

    Our number is 0800 917 2274 or if ringing by mobile, 01580 752961.

    Just to let you know also that apart from the usual Bank Holiday closures, we will be shut on Christmas Eve & New Year's Eve.

    Normal opening hours are –

    Monday-Friday 9am-5pm

    Saturday 9am-noon (skeleton staff)

    (There is a 24 hour claims helpline)

  5. Explanation of phone system changes

    to improve call handling.

    Just to let you know that we’ll shortly be improving our phone system so that you’ll find out sooner if all our operators are busy. This rarely happens now as we've added more staff but this is for the odd occasions when it may do.

    At the moment, if the whole quoting team is engaged, customers get through to a receptionist who takes down a phone number and we call the customer back. The downside is that, when we ring back, it’s either not convenient for them to talk or we get voicemail.

    So to improve things and increase your chances of getting through to us first time, we’ll no longer take down numbers for call-backs. Rather than keeping you holding, we’ll tell you earlier that we’re busy and ask you to call back when it’s most convenient to you.

    That’ll save your time and your phone bill (unless you’re already saving by using our 0800 number) and we’ll be able to handle more calls first time round because we won’t have quote staff tied up ringing other customers back.

    We’ll monitor how well it works over the coming weeks and make any changes as necessary.

  6. We have just announced plans to move to much larger premises from 1st March 2010. Existing customers will be notified in due course but this is all due to the success of our insurance scheme as we look to expand.

    This year we took on 50% more staff in our New Business team just to cope with demand and as more people hear about the scheme and contact us, we will look to continue to increase our numbers so as to maintain the positive feedback we receive.

    We have already hit November's target with a week still to go so again thank you to those who have rung us for a quote.

    I'd ask that anyone coming up for renewal (including family) within the next 21 days to please give us a ring on 0800 917 2274 or 01580 752961 by mobile (as cheaper).

    Please mention the club name/reference number and don't forget our car breakdown policy at £54.50 for full UK cover. I announced this on the site a few weeks ago and it has generated quite a lot of interest already.

  7. We’re pleased to announce the launch of Chris Knott Breakdown Cover to our car club/forum partners.

    This high-quality, reliable cover is a fraction of the cost of RAC or AA cover and offers more benefits.

    The price for full UK breakdown cover is £54.50 and major benefits include:

    • Mechanical breakdown cover

    • Recovery home or original destination if repairs cannot be carried out at roadside

    • Accident or vandalism cover

    • Fire, theft or attempted theft cover

    • Flat battery, loss or breakage of keys cover

    • Lack of fuel cover

    • Accidental damage to tyres cover including punctures for motorcycles

    • SMS text messaging service to mobile phone callers advising them of ETA of our operator

    All the above benefits are available under the "Home Start" cover if the breakdown occurs at the Customer's home.

    Please see http://www.ckinsurance.co.uk/docs/ChrisKnottBreakdown.pdf for full details.

    Cover is available at your breakdown renewal (which means you don't even have to be insured with us!) or to run in-line with your Chris Knott car insurance renewal date, and is underwritten by Brit Insurance Ltd.

  8. Ok' date=' so I have driven and been insured on 5 mk2 golf gti's and now am in the process of building my very own mk2 vr6. In the meantime however I am driving a Toyota Lucida Import 8 seater and FINGERS CROSSED the mk2 vr6 project will be ready in time before my insurance renewal on the toyota. I am planning on selling the wagon to use the mk2 as a daily. I am over 25 and have over 5 years no claim bonus is this fine?

    [/quote']

    Yes no problem!

  9. Hello' date='

    I've a wad of points and had a short ban(cc10 3months), which i know usually means only certain insurance companies will entertain for a resonable cost. I'm ensured with all 12points declared, but renewal is due soon, can you specialse in this? ( in work so can't call just now but can post!),

    I'm 26, 4years NCB...

    Cheers, j

    [/quote']

    Sorry, afraid 12 points is too many for our scheme.

  10. After recording our 3rd best month ever in July, we have done it again in October - our 3rd best month ever! So thank you to everyone who has rung.

    We've also now provided the option of emailing your quote details to us if you can't contact us by phone & the thread for that is found in an insurance section or my original post offering the scheme.

    We are already way ahead in November based on previous years so I would encourage you to ring us (or email using the special template form only) when your car insurance renewal is due.

    It really is a good time to ring us!

  11. Hi to all!

    This forum have been in discussion with ourselves about an insurance scheme for registered users on here. We are glad to say that we have signed the deal so I'd just like to introduce myself & our company!

    Chris Knott Insurance - http://www.chrisknott.co.uk - have been involved with car clubs for over 20 years so hopefully we'll understand your needs & requirements!

    The scheme is for both standard and modified cars with cosmetic changes and bhp increases by no more than 50bhp.

    It starts for ages 25 and over for Comprehensive cover and 19+ for TPFT cover, and you must have at least 1 year's NCB – no introductory discounts are allowed.

    All drivers must have held a full UK licence for at least 1 year, and to insure a 'performance' car, there must be at least 1 years experience of driving that, or similar bhp, car. Unfortunately, the scheme is not competitive on all M - Manchester, L - Liverpool, OL - Oldham & SK1-12 - Stockport postcodes, and excludes Northern Ireland.

    No more than 1 SP/PC/PL conviction offence per driver.

    The minimum premiums are £250 for Comprehensive & £200 for TPFT cover, so please don’t ring if your quote is less than this!

    We consistently have a very high renewal retention rate meaning that people renew with us because of our constantly competitive insurance premiums & experienced, reliable customer and claims service. That is why we can promote this insurance scheme knowing that we are in it for the long term.

    I'll view the site regularly and try to answer any queries that you have also.

    In the meantime, please feel free to call the New Business Team when you receive your renewal through. A dedicated team, with years of experience, is waiting for your call! (I personally don't do the quotes).

    0800 917 2274 or 01424 200477 (if phoning by mobile) & please don't forget to quote the reference found below;

    Club Reference 979

    PREMIUM MEMBERS WILL RECEIVE THE BENEFIT OF FREE LEGAL PROTECTION.

  12. If for any reason you can't contact us by phone, you could always email your quote to us.

     

    We prefer people to ring us for a quote but if you're car insurance renewal is due within the next 21 days, please feel free to complete the questions below, then copy & paste, then email to forums@chrisknott.co.uk, who will contact you with the quote.

     

    The scheme starts for ages 22 and over for Comprehensive cover (though 25 for some cars), & 19 and over for TPF&T cover, and you must have at least 1 year's NCB (unless you have NCB on a second car or a company car letter to state at least 1 year's claim free driving).

     

    All drivers must have held a full UK licence for at least 2 years, and to insure a 'performance' car, there must be at least 1 years experience of driving that, or similar performance cars. Unfortunately, the scheme is not competitive on some of the M - Manchester, L - Liverpool, OL - Oldham & SK1-12 - Stockport postcodes and excludes Northern Ireland.

     

    1. WE WILL ONLY QUOTE IF YOUR CAR INSURANCE RENEWAL DATE IS WITHIN 21 DAYS OF THE DATE OF YOUR EMAIL

     

    2. PLEASE ANSWER EVERY QUESTION BELOW

     

    3. COPY & PASTE ALL THE TEXT FROM 'NAME OF CLUB' DOWN TO THE BOTTOM

     

    4. EMAIL THIS TO forums@chrisknott.co.uk

     

    5. WE WILL RING YOU BACK WITH THE QUOTE. (IF YOU HAVEN'T HEARD ANYTHING WITHIN 24 HOURS, PLEASE RING US AS WE TEND TO LEAVE MESSAGES & SEND EMAILS SAYING WE HAVE TRIED TO CONTACT YOU).

     

    Here you go - (if at all possible, can you reply in CAPITALS and different colour please?)

     

    NAME OF CLUB : VR6 Owners Club

    CLUB REFERENCE NUMBER: 979

     

    Full name of policyholder (inc Mr/Mrs/Miss/Ms)

     

    Home postcode

     

    Mobile number

     

    Daytime number

     

    Vehicle registration number

     

    Make & full model of car

     

    CC

     

    Year of manufacture

     

    Value of car

     

    Registered Keeper

     

    Registered Owner

     

    Where vehicle kept overnight (road, garage, driveway, etc)

     

    Number of seats

     

    Date of purchase of car

    (If less than 12 months ownership, please give details of previous cars owned)

     

    Immobiliser fitted

     

    Modifications

     

    RHD or LHD

     

    Cover required (Comprehensive or TPFT)

     

    Renewal date

     

    Years NCB that is available to use on this policy

     

    Protected bonus required if full NCB - yes or no

     

    Who is driving

     

    FOR EACH DRIVER:

     

    Male or female?

     

    Date of birth

     

    How long lived in UK

     

    How long held a full UK licence

     

    Occupation plus any part time jobs

     

    Business nature of your job

     

    Employed or self-employed

     

    Marital status

     

    Total miles per annum

     

    Use of car - commuting or business use

    If business use (if so, what specifically)

     

    Homeowner?

     

    Any claims fault or non fault within 5 years

    Please give circumstances including approx costs, which policy the claim was on and what happened

     

    Any convictions within 5 years

    Please give code (eg SP30), date of conviction, fine, ban

     

    Disabilities notified to DVLA

     

    How many cars in family

     

    Postcode where car kept overnight

     

    Renewal quote

     

    Total renewal excess (inc voluntary & compulsory)

     

    Which insurer

     

    Best quote

     

    Total excess (inc voluntary & compulsory)

     

    Which insurer

    (Proof will be needed of quotes as we are audited by the insurers. This can be in the form of renewal notices, internet log in details and reference numbers).

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