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Repurr

looking for a lawyer (preferably a VR6 Owner)

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Hi,

 

I'm looking for a lawyer, as I may need some legal advice, for my claim against Halfords.  

 

In short while Halfords were fitting a new radio, they burnt out the live feed to the fuse box, which melted a host of wires behind the dashboard.  

 

Due to the age of the car (not condition!), it is uneconomical to repair, hence my claim.

 

I'm using Citizens Advice and Which legal services, but a lawyer with dispute resolution experience may we'll be needed.

 

Thanks

 

R

 

 

 

 

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Hi,
 
I'm looking for a lawyer, as I may need some legal advice, for my claim against Halfords.  
 
In short while Halfords were fitting a new radio, they burnt out the live feed to the fuse box, which melted a host of wires behind the dashboard.  
 
Due to the age of the car (not condition!), it is uneconomical to repair, hence my claim.
 
I'm using Citizens Advice and Which legal services, but a lawyer with dispute resolution experience may we'll be needed.
 
Thanks
 
R
 
 
 
 


Just a question from experience (working in the motortrade where I've had to fix Halfords mistakes) did you have to sign a disclaimer or anything?

I once had a customer who took their BMW to a local shop for an oil top up which was put in the incorrect place (expansion bottle) and because they signed a disclaimer Halfords refused any claim against them! As you may guess, the customer had a hefty bill at the end!!

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hi, 

 

the information i can give is based on contract law and 3 points within it that may apply when looking at disputes;

 

1. Sale of Goods Act 1979, ss12–15 - specifically section 13(1)&(2) and 14(2), (2A), (2B) and (3)

2. Unfair Contract Terms Act 1977 (UCTA 1977) s6 (2)

3. the reasonableness test schedule 2 (d) and section 11 (1, 5)

 

basically what these mean in a nutshell is no matter what contract is signed especially for goods, any exclusion clauses relieving the seller of any liability is not accepted on the basis you can prove the above 3 points. 

 

the sales of goods act in brief asks the question - "were the goods fit for purpose" answer no because the radio did not work and due to this they caused more damage. so they must compensate you as to put you in the same place you were before the mishap happened, i.e. fixing the damage or by way of monies

 

the unfair contract terms i.e exclusion causes (liability waver) can be used once the reasonableness test is completed. 

 

so for example is it reasonable to say that the reason you took your car to halfords to get the radio fixed was due to their skill set and they say they know how to fit a radio? yes it is reasonable for you to think this because that is why you took it there, because if they didnt make that claim you would not have taken your car there to get fixed. so now you have proven the reasonableness test, the unfair contract terms act can be used if they have one or try to say they have one. now if they say there policy is etc etc, by contact law, they need to make you aware of this before you sign or they carry out any work, and if thy did not then there policy is not binding.

 

i am studying to be a criminal barrister atm and the advice i have given you is only for informational purpose.

 

Regards

Carter

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On 10/20/2016 at 9:53 PM, marksy93 said:

 


Just a question from experience (working in the motortrade where I've had to fix Halfords mistakes) did you have to sign a disclaimer or anything?

I once had a customer who took their BMW to a local shop for an oil top up which was put in the incorrect place (expansion bottle) and because they signed a disclaimer Halfords refused any claim against them! As you may guess, the customer had a hefty bill at the end!!

 

if the customer went to court the case would have won using the above points outlined.

 

so in future always remember the law is your freind unless you get caught breaking it then im sorry lol

Edited by carterleeds

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Hi Carterleeds,

 

Thanks for your posts which are useful.  Things have moved since my above post and below is a summary of where I am:

 

Halfords have appointed independent assessors who have confirmed:

  • The damage to the car was a result of the incorrect fitting of the radio (completed by Halfords)
  • The car is in "very good condition" with no visible corrosion
  • Glasses Guide is not a reliable guide to the value of the car
  • That if I want a higher settlement figure I need to provide documentary evidence of service history etc
  • A settlement figure based on some comparable VR6 sales from the web

And Halfords have made me a settlement offer based on the above, which I have rejected and sent them the full 18 year service history and all invoices.

 

I am awaiting their response.

 

On the disclaimer point, I was not asked to sign one.

 

 

 

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Thanks Nero Mk 2,

 

Halfords came back to me after sending the Service History and invoices saying the work I've had done is as they expected, for a car of that age (R plate) and as there has not been any work to "improve' the car their offer stays the same!  They also included only part of my hire car costs (which they agreed to pay in full).

 

As a result I wrote to their CEO early last week and this has now been passed to their legal department, who I've yet to hear from.

 

Welcome any ideas on how to progress this?

 

Thanks

 

 

 

 

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7 hours ago, Repurr said:

Thanks Nero Mk 2,

 

Halfords came back to me after sending the Service History and invoices saying the work I've had done is as they expected, for a car of that age (R plate) and as there has not been any work to "improve' the car their offer stays the same!  They also included only part of my hire car costs (which they agreed to pay in full).

 

As a result I wrote to their CEO early last week and this has now been passed to their legal department, who I've yet to hear from.

 

Welcome any ideas on how to progress this?

 

Thanks

 

 

 

 

If it's if it's any consolation, I can offer to build up a new, replace or repair the existing wiring loom within the coming months once the settlement has blown over etc

 

Im pretty sure I have 2x full mk3 vr6 high line interior and engine looms in good condition in my garage (although 1 is an auto), will have a look in the morn

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